Last updated — July 2026
Welcome to Cross Cult Crew. These Terms of Service (“Terms”) govern your access to and use of Cross Cult Crew’s website, digital products, and services (collectively, the “Services”). By accessing or purchasing from Cross Cult Crew, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not access or use our Services.
By using our Services, you confirm that:
Cross Cult Crew reserves the right to suspend or terminate access if these conditions are violated.
Cross Cult Crew provides digital products and resources for D2C brands and content creators, including but not limited to:
All Services are provided for educational and informational purposes only. Our products are designed to be used with third-party AI tools (such as ChatGPT); Cross Cult Crew does not own or operate these third-party AI tools.
All products offered by Cross Cult Crew are sold as one-time purchases unless otherwise explicitly stated.
Payment must be completed in full at the time of purchase using accepted payment methods such as:
Payments are securely processed by our payment partner, Razorpay. Cross Cult Crew does not store your complete payment card details. By completing a purchase, you authorize Cross Cult Crew and its payment processor to charge the full purchase amount.
Unless otherwise stated on the specific product page, all purchases are final and non-refundable due to the digital nature of the products. See our full Refund Policy below.
Chargebacks or payment disputes filed without first contacting support may result in suspension of access to current and future services.
Upon successful payment verification via our payment processor, you will be redirected to a confirmation page containing a link to access your product. Our products are typically hosted as websites or documents accessible directly through this link, without any password requirement.
Delivery is considered complete once the confirmation page has been shown and access to the product has been granted. We may also send the product link to your email as a convenience, but this is not a condition of delivery. Cross Cult Crew is not responsible for any loss of access resulting from you closing, navigating away from, or failing to save the confirmation page or product link.
Cross Cult Crew reserves the right to revoke access to any digital product without refund where it reasonably believes a user has engaged in piracy, unauthorized sharing, fraud, or abuse of the Services.
All content provided by Cross Cult Crew, including but not limited to:
are the intellectual property of Cross Cult Crew and are protected by applicable copyright and intellectual property laws.
Purchasing a product grants you a limited, non-transferable, non-exclusive license to use the materials for personal or internal business use.
You may not:
any part of the materials without prior written permission.
Any examples, case studies, or results shown in our materials (including creative output volume or ad performance) are illustrative and not a guarantee of your own results.
Cross Cult Crew does not guarantee any specific financial results, engagement outcomes, revenue increases, or business performance improvements.
Your results depend on numerous factors including your product, market, effort, ad spend, and business execution.
Our products help you generate prompts and workflows for use with third-party AI systems (such as ChatGPT). Outputs generated through such AI systems may contain inaccuracies and should not be relied upon as professional legal, financial, medical, or tax advice. You are responsible for reviewing and approving any AI-generated content before publishing or using it.
To the fullest extent permitted by law, Cross Cult Crew shall not be liable for any indirect, incidental, special, or consequential damages arising from:
Your use of the Services is at your own risk.
Our Services may integrate with or reference third-party platforms including payment processors, analytics tools, and AI providers. This site is not part of, or endorsed by, Meta™ or OpenAI. META is a trademark of Meta Platforms, Inc. ChatGPT is a trademark of OpenAI.
Cross Cult Crew is not responsible for the availability, policies, or practices of such third-party services.
We reserve the right to suspend or terminate access to our Services if users:
You agree to indemnify and hold harmless Cross Cult Crew and its team from any claims, damages, liabilities, or expenses arising from your use of the Services or violation of these Terms.
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms shall fall under the exclusive jurisdiction of the courts located in Kolkata, West Bengal, India.
Cross Cult Crew reserves the right to update or modify these Terms at any time.
Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.
For any questions regarding these Terms, please contact:
Cross Cult Crew respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.
We may collect the following types of information:
Personal Information:
We may use your phone number to communicate with you through any channel, including WhatsApp, SMS, or call, regarding your purchase, delivery of your digital products, customer support, and other communications directly related to the services you have purchased.
Technical Information:
We use the information collected to:
We may use the contact information you provide, including your email address and phone number, to communicate with you regarding your purchase, customer support, and service updates through channels such as email, WhatsApp, or SMS. Where permitted or with your consent, we may also send information about related products, services, promotions, or educational content. You may unsubscribe or opt out of marketing communications at any time.
Our website may use cookies, pixels, and similar technologies to:
We use tools such as Meta Pixel and Google Analytics/Ads for advertising, analytics, and performance measurement. Users can control cookie preferences through their browser settings and, where available, through our cookie consent tool.
We do not sell your personal data.
However, we may share data with trusted third-party service providers necessary to operate our business, including:
These providers only access the data required to perform their services.
Your information may also be processed or stored in jurisdictions outside India by these service providers. We take reasonable measures to ensure such processing is carried out securely and in accordance with applicable law.
We implement reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no digital system can guarantee complete security.
By using our Services, you acknowledge and accept this inherent risk.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Depending on applicable law, users may request:
Requests, including requests for deletion, can be submitted by emailing mail@crosscultcrew.in.
Cross Cult Crew aims to comply with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (India), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA) where applicable.
Our Services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children.
We may update this Privacy Policy periodically. Updates will be posted on this page.
For privacy-related inquiries, contact:
All sales are final. Please read carefully before making a purchase.
Cross Cult Crew operates a strict no-refund policy. All purchases are final and non-refundable. Once payment is made and the product or deliverable is provided, no refunds will be issued under any circumstances — including but not limited to dissatisfaction with the product, unmet expectations, or a change of mind.
By completing your purchase, you confirm that you have read and understood the product description and agree that you are not entitled to a refund if the product does not meet your personal expectations.
Every product sold by Cross Cult Crew is a one-time digital deliverable. Access to and delivery of the product constitutes fulfilment of our obligation. Dissatisfaction, partial use, or non-use of the product does not qualify for a refund.
For queries about what a product includes before purchasing, email us at mail@crosscultcrew.in
Have questions or need assistance? Feel free to reach out!
We look forward to hearing from you!